Returns Policy

THIS IS JUST A PART OF OUR TERMS OF USE. PLEASE READ THE FULL TERMS & CONDITIONS BEFORE PLACING AN ORDER.

Returns Policy:

At ssbsbdshop.com , we’re committed to you. We’re able to offer you amazing discounts because we don’t house inventory after our sales end, and therefore cannot process returns except in very limited circumstances. The goods you order, are directly shipped from our warehouse to your doorstep and therefore cannot process returns except in very limited circumstances.

Clothes following terms and conditions, apply: 

1) Damaged product: Please check after you receive the product from the courier company.  When unboxing the parcel, you must capture a video and take a picture of the package invoice.  If it is damaged, submit the documents in our live chat within 24 hours stating the reason for return of the damaged product.prompt delivery man wil return the parcel means your mobail will be returned to the development cash bkash nagod rocket number.help us with your transaction account number to get refund.our representative will contact you.  Accepting damaged products will invalidate the return policy.

2) Wrong delivery: The product delivered, doesn't match with the order details. (e.g customer ordered M size, we sent L size).

3) Incomplete Product: For multiple items sometimes some suppliers delays the delivery. In that case, we send you the goods which we already received in our warehouse. So in this case, please wait another week, to receive other items. You can also track your order from http://ssbs-bd-shop.com/track_your_order

4) Exchanges :

we except exchanges  request with your delivery cost within 24 hours.

If your case should match any of the above-mentioned categories, please take a few close-up photos of the product, attach them to an email mentioning the issue along with your order ID number and fill out the form here http://ssbs-bd-shop.com/track_your_order Once you have submitted for a dispute, kindly allow our dedicated disputes team to investigate the issue and they will get back to you within 2 to 5 working days with a resolution.

The return policy is ineffective if:

1) More than 24 hours have passed from the time of receiving the product (size issue only).
2) Product color varies due to photography, lighting sources, or your monitor setting.
3) Size difference within 1-4 CM due to measurement standards of different manufacturers.
4) Not satisfied with the quality.
5) The product has been used. 

Note:

*Customers who confirm that they have received their goods are confirming that their goods arrived in good condition. Disputes will not be entertained after confirmation of order. All returned Products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from pink-queen.com fashion  BD Dispute Team.  You are solely responsible for the cost of shipping the returned Product. Unauthorized returns will not be refunded or credited to your account, and we may handle or dispose of those products as we see fit in our sole discretion.

Any other item,  Clothes, you agree that you understand what you are ordering. If the product is not damaged/faulty, a return is not acceptable. 

Last Update: 10-10-2021